{"id":206,"date":"2026-03-27T14:45:19","date_gmt":"2026-03-27T14:45:19","guid":{"rendered":"https:\/\/www.hi-posts.com\/vn\/asking-for-design-feedback-without-feeling-defensive\/"},"modified":"2026-03-27T14:45:19","modified_gmt":"2026-03-27T14:45:19","slug":"asking-for-design-feedback-without-feeling-defensive","status":"publish","type":"post","link":"https:\/\/www.hi-posts.com\/vn\/asking-for-design-feedback-without-feeling-defensive\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn Thi\u1ebft k\u1ebf UX: C\u00e1ch y\u00eau c\u1ea7u ph\u1ea3n h\u1ed3i thi\u1ebft k\u1ebf m\u00e0 kh\u00f4ng c\u1ea3m th\u1ea5y ph\u00f2ng th\u1ee7"},"content":{"rendered":"

Thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh mang t\u00ednh c\u00e1 nh\u00e2n s\u00e2u s\u1eafc. Khi b\u1ea1n tr\u00ecnh b\u00e0y m\u1ed9t giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng, m\u1ed9t b\u1ea3n ph\u00e1c th\u1ea3o ho\u1eb7c m\u1ed9t lu\u1ed3ng t\u01b0\u01a1ng t\u00e1c ph\u1ee9c t\u1ea1p, b\u1ea1n kh\u00f4ng ch\u1ec9 \u0111ang chia s\u1ebb c\u00e1c \u0111i\u1ec3m \u1ea3nh; b\u1ea1n \u0111ang chia s\u1ebb l\u00fd do, nghi\u00ean c\u1ee9u v\u00e0 qu\u00e1 tr\u00ecnh gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a m\u00ecnh. Do \u0111\u00f3, ph\u1ea3n h\u1ed3i th\u01b0\u1eddng c\u1ea3m th\u1ea5y mang t\u00ednh c\u00e1 nh\u00e2n. N\u00f3 k\u00edch ho\u1ea1t ph\u1ea3n \u1ee9ng ph\u00f2ng th\u1ee7 t\u1ef1 nhi\u00ean. B\u1ea1n c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y mu\u1ed1n bi\u1ec7n minh cho m\u1ecdi l\u1ef1a ch\u1ecdn, gi\u1ea3i th\u00edch \u0111i nh\u1eefng khuy\u1ebft \u0111i\u1ec3m \u0111\u01b0\u1ee3c cho l\u00e0 c\u00f3, ho\u1eb7c \u0111\u00f3ng b\u0103ng khi m\u1ed9t b\u00ean li\u00ean quan \u0111\u1ec1 xu\u1ea5t thay \u0111\u1ed5i tr\u00e1i ng\u01b0\u1ee3c v\u1edbi \u00fd \u0111\u1ecbnh ban \u0111\u1ea7u c\u1ee7a b\u1ea1n.<\/p>\n

Ph\u1ea3n \u1ee9ng c\u1ea3m x\u00fac n\u00e0y l\u00e0 ph\u1ed5 bi\u1ebfn, nh\u01b0ng n\u00f3 c\u00f3 th\u1ec3 l\u00e0m ch\u1eadm ti\u1ebfn \u0111\u1ed9. Trong m\u00f4i tr\u01b0\u1eddng thi\u1ebft k\u1ebf UX, m\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 ch\u1ee9ng minh b\u1ea1n \u0111\u00fang, m\u00e0 l\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t cho ng\u01b0\u1eddi d\u00f9ng. Vi\u1ec7c h\u1ecdc c\u00e1ch y\u00eau c\u1ea7u ph\u1ea3n h\u1ed3i thi\u1ebft k\u1ebf m\u00e0 kh\u00f4ng c\u1ea3m th\u1ea5y ph\u00f2ng th\u1ee7 l\u00e0 k\u1ef9 n\u0103ng then ch\u1ed1t \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 nh\u00e0 thi\u1ebft k\u1ebf n\u00e0o mu\u1ed1n ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p v\u00e0 mang \u0111\u1ebfn s\u1ea3n ph\u1ea9m t\u1ed1t h\u01a1n. H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 t\u00e2m l\u00fd \u0111\u1eb1ng sau s\u1ef1 ph\u00f2ng th\u1ee7, c\u00e1c chi\u1ebfn l\u01b0\u1ee3c th\u1ef1c t\u1ebf \u0111\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi ph\u1ea3n h\u1ed3i, v\u00e0 k\u1ef9 thu\u1eadt x\u1eed l\u00fd ph\u00ea b\u00ecnh m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng.<\/p>\n

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\"Kawaii-style<\/figure>\n<\/div>\n

Hi\u1ec3u r\u00f5 ngu\u1ed3n g\u1ed1c c\u1ee7a s\u1ef1 ph\u00f2ng th\u1ee7 \ud83e\udde0<\/h2>\n

Tr\u01b0\u1edbc khi b\u1ea1n c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t ph\u1ea3n \u1ee9ng c\u1ee7a m\u00ecnh tr\u01b0\u1edbc ph\u1ea3n h\u1ed3i, b\u1ea1n ph\u1ea3i hi\u1ec3u r\u00f5 n\u00f3 xu\u1ea5t ph\u00e1t t\u1eeb \u0111\u00e2u. S\u1ef1 ph\u00f2ng th\u1ee7 hi\u1ebfm khi li\u00ean quan \u0111\u1ebfn thi\u1ebft k\u1ebf b\u1ea3n th\u00e2n. Th\u01b0\u1eddng th\u00ec n\u00f3 li\u00ean quan \u0111\u1ebfn b\u1ea3n s\u1eafc v\u00e0 c\u1ea3m gi\u00e1c an to\u00e0n.<\/p>\n

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    G\u1eafn k\u1ebft v\u1edbi b\u1ea3n ng\u00e3:<\/strong>Ch\u00fang ta th\u01b0\u1eddng nh\u1ea7m l\u1eabn c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh v\u1edbi gi\u00e1 tr\u1ecb b\u1ea3n th\u00e2n. M\u1ed9t l\u1eddi ph\u00ea b\u00ecnh v\u1ec1 m\u00e0u s\u1eafc n\u00fat b\u1ea5m c\u00f3 th\u1ec3 c\u1ea3m gi\u00e1c nh\u01b0 m\u1ed9t l\u1eddi ph\u00ea b\u00ecnh v\u1ec1 gu th\u1ea9m m\u1ef9 c\u1ee7a b\u1ea1n.<\/p>\n<\/li>\n

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    H\u1ed9i ch\u1ee9ng ng\u01b0\u1eddi gi\u1ea3 m\u1ea1o:<\/strong>B\u1ea1n c\u00f3 th\u1ec3 lo s\u1ee3 r\u1eb1ng ph\u1ea3n h\u1ed3i s\u1ebd ph\u01a1i b\u00e0y s\u1ef1 thi\u1ebfu hi\u1ec3u bi\u1ebft ho\u1eb7c k\u1ef9 n\u0103ng c\u1ee7a m\u00ecnh.<\/p>\n<\/li>\n

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    S\u1ef1 \u0111\u1ea7u t\u01b0 th\u1eddi gian:<\/strong>S\u1ed1 gi\u1edd d\u00e0nh \u0111\u1ec3 ho\u00e0n thi\u1ec7n b\u1ed1 c\u1ee5c khi\u1ebfn vi\u1ec7c t\u1eeb b\u1ecf tr\u1edf n\u00ean kh\u00f3 kh\u0103n, nh\u01b0 th\u1ec3 b\u1ea1n \u0111ang m\u1ea5t m\u00e1t \u0111i\u1ec1u g\u00ec \u0111\u00f3.<\/p>\n<\/li>\n

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    M\u1ee5c ti\u00eau kh\u00f4ng r\u00f5 r\u00e0ng:<\/strong>N\u1ebfu b\u1ea3n ch\u1ea5t v\u1ea5n \u0111\u1ec1 m\u01a1 h\u1ed3, ph\u1ea3n h\u1ed3i s\u1ebd c\u1ea3m gi\u00e1c mang t\u00ednh ch\u1ee7 quan thay v\u00ec kh\u00e1ch quan.<\/p>\n<\/li>\n<\/ul>\n

    Nh\u1eadn di\u1ec7n nh\u1eefng y\u1ebfu t\u1ed1 k\u00edch ho\u1ea1t n\u00e0y gi\u00fap b\u1ea1n t\u00e1ch bi\u1ec7t s\u1ea3n ph\u1ea9m chuy\u00ean m\u00f4n c\u1ee7a m\u00ecnh kh\u1ecfi b\u1ea3n s\u1eafc c\u00e1 nh\u00e2n. Khi b\u1ea1n xem thi\u1ebft k\u1ebf c\u1ee7a m\u00ecnh nh\u01b0 nh\u1eefng gi\u1ea3 thuy\u1ebft thay v\u00ec s\u1ea3n ph\u1ea9m ho\u00e0n ch\u1ec9nh, ph\u1ea3n h\u1ed3i s\u1ebd tr\u1edf th\u00e0nh d\u1eef li\u1ec7u \u0111\u1ec3 x\u00e1c minh thay v\u00ec ph\u00e1n x\u00e9t.<\/p>\n

    Chu\u1ea9n b\u1ecb n\u1ec1n t\u1ea3ng tr\u01b0\u1edbc khi \u0111\u00e1nh gi\u00e1 \ud83d\udccb<\/h2>\n

    C\u00e1ch b\u1ea1n tr\u00ecnh b\u00e0y c\u00f4ng vi\u1ec7c s\u1ebd \u0111\u1ecbnh h\u00ecnh c\u00e1ch n\u00f3 \u0111\u01b0\u1ee3c \u0111\u00f3n nh\u1eadn. N\u1ebfu b\u1ea1n b\u01b0\u1edbc v\u00e0o cu\u1ed9c h\u1ecdp m\u00e0 kh\u00f4ng r\u00f5 m\u1ee5c ti\u00eau, nh\u1eefng ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 c\u00f3 th\u1ec3 \u0111i\u1ec1n v\u00e0o kho\u1ea3ng tr\u1ed1ng b\u1eb1ng nh\u1eefng gi\u1ea3 \u0111\u1ecbnh c\u1ee7a ri\u00eang h\u1ecd. Chu\u1ea9n b\u1ecb l\u00e0 b\u01b0\u1edbc ph\u00f2ng th\u1ee7 \u0111\u1ea7u ti\u00ean ch\u1ed1ng l\u1ea1i s\u1ef1 ph\u00f2ng th\u1ee7.<\/p>\n

    1. X\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3<\/h3>\n

    \u0110\u1eebng ch\u1ec9 n\u00f3i \u0111\u01a1n gi\u1ea3n: \u201c\u0110\u00e2y l\u00e0 b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n.\u201d Thay v\u00e0o \u0111\u00f3, h\u00e3y \u0111\u1eb7t tr\u00ecnh b\u00e0y xung quanh m\u1ed9t th\u00e1ch th\u1ee9c c\u1ee5 th\u1ec3. B\u1ea1n \u0111ang c\u1ed1 g\u1eafng gi\u1ea3m \u0111\u1ed9 s\u00e2u nh\u1ea5p chu\u1ed9t? C\u1ea3i thi\u1ec7n \u0111\u1ed9 d\u1ec5 \u0111\u1ecdc cho ng\u01b0\u1eddi d\u00f9ng di \u0111\u1ed9ng? T\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i tr\u00ean m\u1ed9t lu\u1ed3ng c\u1ee5 th\u1ec3? Khi b\u1ed1i c\u1ea3nh r\u00f5 r\u00e0ng, ph\u1ea3n h\u1ed3i s\u1ebd tr\u1edf n\u00ean t\u1eadp trung h\u01a1n.<\/p>\n

    2. Ch\u1ecdn \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng<\/h3>\n

    Kh\u00f4ng ph\u1ea3i m\u1ecdi ph\u1ea3n h\u1ed3i n\u00e0o c\u0169ng nh\u01b0 nhau. M\u1ed9t b\u00ean li\u00ean quan c\u00f3 th\u1ec3 quan t\u00e2m \u0111\u1ebfn c\u00e1c ch\u1ec9 s\u1ed1 kinh doanh, trong khi \u0111\u1ed3ng nghi\u1ec7p l\u1ea1i quan t\u00e2m \u0111\u1ebfn c\u00e1c m\u1eabu t\u01b0\u01a1ng t\u00e1c. Ng\u01b0\u1eddi d\u00f9ng quan t\u00e2m \u0111\u1ebfn t\u00ednh d\u1ec5 d\u00f9ng. H\u00e3y nh\u00f3m c\u00e1c bu\u1ed5i \u0111\u00e1nh gi\u00e1 ph\u00f9 h\u1ee3p.<\/p>\n

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      \u0110\u00e1nh gi\u00e1 n\u1ed9i b\u1ed9:<\/strong>T\u1eadp trung v\u00e0o t\u00ednh nh\u1ea5t qu\u00e1n, kh\u1ea3 n\u0103ng truy c\u1eadp v\u00e0 s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<\/li>\n

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      \u0110\u00e1nh gi\u00e1 t\u1eeb b\u00ean li\u00ean quan:<\/strong>T\u1eadp trung v\u00e0o m\u1ee5c ti\u00eau kinh doanh, ti\u1ebfn \u0111\u1ed9 v\u00e0 t\u00ednh kh\u1ea3 thi.<\/p>\n<\/li>\n

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      Th\u1eed nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng:<\/strong>T\u1eadp trung v\u00e0o vi\u1ec7c ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 v\u00e0 c\u00e1c m\u00f4 h\u00ecnh t\u01b0 duy.<\/p>\n<\/li>\n<\/ul>\n

      3. \u0110\u1eb7t ra quy t\u1eafc tham gia<\/h3>\n

      R\u00f5 r\u00e0ng n\u00eau ra c\u00e1ch b\u1ea1n mu\u1ed1n ph\u1ea3n h\u1ed3i \u0111\u01b0\u1ee3c \u0111\u01b0a ra. \u0110i\u1ec1u n\u00e0y lo\u1ea1i b\u1ecf s\u1ef1 m\u01a1 h\u1ed3. B\u1ea1n c\u00f3 th\u1ec3 n\u00f3i: \u201cH\u00f4m nay t\u00f4i \u0111ang t\u00ecm ki\u1ebfm ph\u1ea3n h\u1ed3i c\u1ea5p cao v\u1ec1 c\u1ea5u tr\u00fac \u0111i\u1ec1u h\u01b0\u1edbng, ch\u1ee9 kh\u00f4ng ph\u1ea3i chi ti\u1ebft v\u1ec1 c\u1ee1 ch\u1eef.\u201d \u0110i\u1ec1u n\u00e0y \u0111\u1ecbnh h\u01b0\u1edbng ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 v\u00e0 b\u1ea3o v\u1ec7 b\u1ea1n kh\u1ecfi nh\u1eefng chi ti\u1ebft nh\u1ecf kh\u00f4ng ph\u1ee5c v\u1ee5 cho giai \u0111o\u1ea1n hi\u1ec7n t\u1ea1i.<\/p>\n

      L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 y\u00eau c\u1ea7u ph\u1ea3n h\u1ed3i hi\u1ec7u qu\u1ea3 \ud83d\udde3\ufe0f<\/h2>\n

      C\u00e1ch b\u1ea1n \u0111\u1eb7t c\u00e2u h\u1ecfi s\u1ebd quy\u1ebft \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng c\u00e2u tr\u1ea3 l\u1eddi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c. Nh\u1eefng c\u00e2u h\u1ecfi m\u01a1 h\u1ed3 s\u1ebd thu h\u00fat nh\u1eefng \u00fd ki\u1ebfn m\u01a1 h\u1ed3. Nh\u1eefng c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3 s\u1ebd thu h\u00fat nh\u1eefng hi\u1ec3u bi\u1ebft c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch chuy\u1ec3n \u0111\u1ed5i m\u1ed1i quan h\u1ec7 t\u1eeb s\u1edf th\u00edch ch\u1ee7 quan sang gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 kh\u00e1ch quan.<\/p>\n

      X\u1ea5u: \u201cB\u1ea1n ngh\u0129 sao?\u201d<\/h3>\n

      \u0110i\u1ec1u n\u00e0y \u0111\u1eb7t g\u00e1nh n\u1eb7ng l\u00ean ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 ph\u1ea3i t\u00ecm ra \u0111i\u1ec1u g\u00ec \u0111\u00f3 sai. N\u00f3 khuy\u1ebfn kh\u00edch m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng quan r\u1ed9ng, th\u01b0\u1eddng mang t\u00ednh ti\u00eau c\u1ef1c v\u1ec1 giao di\u1ec7n. N\u00f3 c\u0169ng khuy\u1ebfn kh\u00edch s\u1ef1 th\u00edch th\u00fa c\u00e1 nh\u00e2n.<\/p>\n

      T\u1ed1t: \u201cT\u00f4i kh\u00f4ng ch\u1eafc th\u1ee9 t\u1ef1 ph\u00e2n c\u1ea5p c\u00f3 r\u00f5 r\u00e0ng hay kh\u00f4ng. H\u00e0nh \u0111\u1ed9ng ch\u00ednh c\u00f3 n\u1ed5i b\u1eadt v\u1edbi b\u1ea1n kh\u00f4ng?\u201d<\/h3>\n

      \u0110i\u1ec1u n\u00e0y t\u1eadp trung s\u1ef1 ch\u00fa \u00fd v\u00e0o m\u1ed9t khu v\u1ef1c c\u1ee5 th\u1ec3 c\u1ea7n quan t\u00e2m. N\u00f3 c\u00f4ng nh\u1eadn s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn m\u00e0 kh\u00f4ng l\u00e0m suy gi\u1ea3m s\u1ef1 t\u1ef1 tin. N\u00f3 khuy\u1ebfn kh\u00edch c\u00e2u tr\u1ea3 l\u1eddi nh\u1ecb ph\u00e2n ho\u1eb7c theo thang \u0111i\u1ec3m, gi\u00fap b\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n

      T\u1ed1t: \u201cT\u00f4i c\u00f3 hai ph\u01b0\u01a1ng \u00e1n cho quy tr\u00ecnh gi\u1edbi thi\u1ec7u ng\u01b0\u1eddi d\u00f9ng. Ph\u01b0\u01a1ng \u00e1n A nhanh h\u01a1n, ph\u01b0\u01a1ng \u00e1n B mang t\u00ednh gi\u00e1o d\u1ee5c cao h\u01a1n. Ph\u01b0\u01a1ng \u00e1n n\u00e0o ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi nhu c\u1ea7u ng\u01b0\u1eddi d\u00f9ng hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang ta?\u201d<\/h3>\n

      \u0110i\u1ec1u n\u00e0y \u0111\u01b0a ra m\u1ed9t l\u1ef1a ch\u1ecdn thay v\u00ec m\u1ed9t b\u1ea3n ph\u00e1c h\u1ecda tr\u1ed1ng. N\u00f3 bu\u1ed9c ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 ph\u1ea3i l\u1ef1a ch\u1ecdn d\u1ef1a tr\u00ean chi\u1ebfn l\u01b0\u1ee3c thay v\u00ec s\u1edf th\u00edch.<\/p>\n

      B\u00ed quy\u1ebft l\u1eafng nghe trong qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 \ud83c\udfa7<\/h2>\n

      M\u1ed9t khi b\u1ea1n \u0111\u00e3 \u0111\u1eb7t c\u00e2u h\u1ecfi, c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n chuy\u1ec3n sang l\u1eafng nghe. \u0110\u00e2y l\u00e0 l\u00fac s\u1ef1 ph\u00f2ng th\u1ee7 th\u01b0\u1eddng gia t\u0103ng. B\u1ea1n s\u1ebd nghe th\u1ea5y nh\u1eefng \u0111\u1ec1 xu\u1ea5t m\u00e0 b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch x\u1eed l\u00fd kho\u1ea3nh kh\u1eafc \u0111\u00f3.<\/p>\n

        \n
      • \n

        D\u1eebng l\u1ea1i tr\u01b0\u1edbc khi ph\u1ea3n \u1ee9ng:<\/strong> H\u00edt m\u1ed9t h\u01a1i s\u00e2u. \u0110\u1eebng ng\u1eaft l\u1eddi ngay l\u1eadp t\u1ee9c \u0111\u1ec3 gi\u1ea3i th\u00edch l\u00fd do b\u1ea1n \u0111\u01b0a ra l\u1ef1a ch\u1ecdn. H\u00e3y \u0111\u1ec3 \u00fd ki\u1ebfn ho\u00e0n t\u1ea5t.<\/p>\n<\/li>\n

      • \n

        Ghi ch\u00fa l\u1ea1i:<\/strong> Vi\u1ebft l\u1ea1i nh\u1eefng \u0111i\u1ec1u \u0111\u00e3 nghe cho th\u1ea5y b\u1ea1n tr\u00e2n tr\u1ecdng \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p. N\u00f3 c\u0169ng t\u1ea1o ra m\u1ed9t kho\u1ea3ng c\u00e1ch gi\u1eefa vi\u1ec7c nghe v\u00e0 x\u1eed l\u00fd th\u00f4ng tin.<\/p>\n<\/li>\n

      • \n

        H\u1ecfi c\u00e1c c\u00e2u h\u1ecfi l\u00e0m r\u00f5:<\/strong> N\u1ebfu m\u1ed9t \u0111\u1ec1 xu\u1ea5t c\u00f3 v\u1ebb k\u1ef3 l\u1ea1, h\u00e3y h\u1ecfi \u201cT\u1ea1i sao?\u201d ho\u1eb7c \u201cB\u1ea1n \u0111ang c\u1ed1 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 g\u00ec v\u1edbi \u0111i\u1ec1u n\u00e0y?\u201d Th\u01b0\u1eddng th\u00ec m\u1ed9t gi\u1ea3i ph\u00e1p t\u1ed3i l\u1ea1i ch\u1ec9 ra m\u1ed9t v\u1ea5n \u0111\u1ec1 g\u1ed1c h\u1ee3p l\u00fd.<\/p>\n<\/li>\n

      • \n

        X\u00e1c nh\u1eadn c\u1ea3m x\u00fac:<\/strong> N\u1ebfu m\u1ed9t b\u00ean li\u00ean quan c\u1ea3m th\u1ea5y b\u1ef1c b\u1ed9i, h\u00e3y c\u00f4ng nh\u1eadn \u0111i\u1ec1u \u0111\u00f3. \u201cT\u00f4i hi\u1ec3u s\u1ef1 ch\u1eadm tr\u1ec5 n\u00e0y \u0111ang \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ti\u1ebfn \u0111\u1ed9 c\u1ee7a b\u1ea1n.\u201d \u0110\u1eebng tranh c\u00e3i v\u1edbi c\u1ea3m x\u00fac \u0111\u00f3.<\/p>\n<\/li>\n<\/ul>\n

        Ph\u00e2n lo\u1ea1i ph\u1ea3n h\u1ed3i \u0111\u1ec3 x\u1eed l\u00fd \ud83d\udcca<\/h2>\n

        Kh\u00f4ng ph\u1ea3i m\u1ecdi ph\u1ea3n h\u1ed3i n\u00e0o c\u0169ng c\u00f3 gi\u00e1 tr\u1ecb nh\u01b0 nhau. M\u1ed9t s\u1ed1 s\u1ebd gi\u00fap b\u1ea1n \u0111\u01b0a ra s\u1ea3n ph\u1ea9m t\u1ed1t h\u01a1n, trong khi nh\u1eefng kh\u00e1c c\u00f3 th\u1ec3 l\u00e0 s\u1ef1 ph\u00e2n t\u00e2m. H\u00e3y d\u00f9ng m\u1ed9t h\u1ec7 th\u1ed1ng ph\u00e2n lo\u1ea1i \u0111\u1ec3 s\u1eafp x\u1ebfp ph\u1ea3n h\u1ed3i ngay sau cu\u1ed9c h\u1ecdp.<\/p>\n\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n
        \n

        Lo\u1ea1i<\/strong><\/p>\n<\/th>\n

        		\n

        M\u00f4 t\u1ea3<\/strong><\/p>\n<\/th>\n

        		\n

        H\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n<\/strong><\/p>\n<\/th>\n<\/tr>\n

        \n

        L\u1ed7i kh\u00e1ch quan<\/strong><\/p>\n<\/td>\n

        		\n

        L\u1ed7i, li\u00ean k\u1ebft h\u1ecfng, vi ph\u1ea1m kh\u1ea3 n\u0103ng truy c\u1eadp, ho\u1eb7c kho\u1ea3ng tr\u1ed1ng v\u1ec1 logic.<\/p>\n<\/td>\n

        		\n

        S\u1eeda ngay l\u1eadp t\u1ee9c.<\/strong> \u0110\u00e2y l\u00e0 nh\u1eefng \u0111i\u1ec1u kh\u00f4ng th\u1ec3 th\u01b0\u01a1ng l\u01b0\u1ee3ng.<\/p>\n<\/td>\n<\/tr>\n

        \n

        Ph\u00f9 h\u1ee3p chi\u1ebfn l\u01b0\u1ee3c<\/strong><\/p>\n<\/td>\n

        		\n

        Ph\u1ea3n h\u1ed3i li\u00ean quan \u0111\u1ebfn m\u1ee5c ti\u00eau kinh doanh, KPI ho\u1eb7c \u0111\u1ed9 ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau.<\/p>\n<\/td>\n

        		\n

        \u0110\u00e1nh gi\u00e1 v\u00e0 t\u00edch h\u1ee3p.<\/strong> N\u1ebfu m\u1ee5c ti\u00eau kinh doanh thay \u0111\u1ed5i, thi\u1ebft k\u1ebf ph\u1ea3i thay \u0111\u1ed5i theo.<\/p>\n<\/td>\n<\/tr>\n

        \n

        S\u1edf th\u00edch ch\u1ee7 quan<\/strong><\/p>\n<\/td>\n

        		\n

        \u201cT\u00f4i kh\u00f4ng th\u00edch m\u00e0u xanh lam,\u201d \u201cT\u00f4i th\u00edch phong c\u00e1ch kh\u00e1c h\u01a1n.\u201d d><\/p>\n<\/td>\n

        		\n

        Ho\u00e3n l\u1ea1i ho\u1eb7c b\u1ecf qua.<\/strong>Tr\u1eeb khi c\u00f3 d\u1eef li\u1ec7u h\u1ed7 tr\u1ee3, nh\u1eefng \u0111i\u1ec1u n\u00e0y ch\u1ec9 l\u00e0 \u00fd ki\u1ebfn. Tin t\u01b0\u1edfng v\u00e0o chuy\u00ean m\u00f4n c\u1ee7a b\u1ea1n tr\u1eeb khi c\u00f3 l\u00fd do r\u00f5 r\u00e0ng \u0111\u01b0\u1ee3c \u0111\u01b0a ra.<\/p>\n<\/td>\n<\/tr>\n

        \n

        C\u1ea7n l\u00e0m r\u00f5<\/strong><\/p>\n<\/td>\n

        		\n

        Ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 mu\u1ed1n \u0111i\u1ec1u g\u00ec \u0111\u00f3 nh\u01b0ng kh\u00f4ng th\u1ec3 di\u1ec5n \u0111\u1ea1t l\u00fd do t\u1ea1i sao.<\/p>\n<\/td>\n

        		\n

        Theo d\u00f5i ti\u1ebfp.<\/strong>L\u00ean l\u1ecbch m\u1ed9t cu\u1ed9c g\u1ecdi ri\u00eang \u0111\u1ec3 t\u00ecm hi\u1ec3u s\u00e2u h\u01a1n.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        B\u1ea3ng n\u00e0y gi\u00fap b\u1ea1n gi\u1ea3m t\u00ednh c\u00e1 nh\u00e2n h\u00f3a ph\u1ea3n h\u1ed3i. N\u1ebfu \u0111i\u1ec1u g\u00ec \u0111\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u l\u00e0 \u201cTh\u00edch th\u00edch ch\u1ee7 quan\u201d, b\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i c\u1ea3m th\u1ea5y ph\u00f2ng th\u1ee7. \u0110\u00f3 ch\u1ec9 l\u00e0 s\u1edf th\u00edch, ch\u1ee9 kh\u00f4ng ph\u1ea3i \u0111i\u1ec3m y\u1ebfu trong c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n.<\/p>\n

        C\u00e1c \u0111o\u1ea1n v\u0103n b\u1ea3n \u0111\u1ec3 x\u1eed l\u00fd ph\u1ea3n h\u1ed3i kh\u00f3 kh\u0103n \ud83d\udcac<\/h2>\n

        S\u1ebd c\u00f3 nh\u1eefng l\u00fac ph\u1ea3n h\u1ed3i c\u1ea3m gi\u00e1c hung h\u0103ng ho\u1eb7c thi\u1ebfu hi\u1ec3u bi\u1ebft. B\u1ea1n c\u1ea7n nh\u1eefng c\u1ee5m t\u1eeb chuy\u00ean nghi\u1ec7p \u0111\u1ec3 duy tr\u00ec ranh gi\u1edbi m\u00e0 kh\u00f4ng l\u00e0m ng\u01b0ng tr\u1ec7 s\u1ef1 h\u1ee3p t\u00e1c.<\/p>\n

        Khi ph\u1ea3n h\u1ed3i m\u01a1 h\u1ed3<\/h3>\n

        B\u1ea1n:<\/strong> \u201cT\u00f4i mu\u1ed1n \u0111\u1ea3m b\u1ea3o m\u00ecnh tri\u1ec3n khai \u0111i\u1ec1u n\u00e0y \u0111\u00fang c\u00e1ch. B\u1ea1n c\u00f3 th\u1ec3 cung c\u1ea5p m\u1ed9t v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 v\u1ec1 \u0111i\u1ec1u g\u00ec \u0111ang kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng? C\u00f3 ph\u1ea3i l\u00e0 b\u1ed1 c\u1ee5c hay n\u1ed9i dung?\u201d<\/p>\n

        Khi ph\u1ea3n h\u1ed3i m\u00e2u thu\u1eabn v\u1edbi d\u1eef li\u1ec7u<\/h3>\n

        B\u1ea1n:<\/strong> \u201cNghi\u00ean c\u1ee9u c\u1ee7a ch\u00fang t\u00f4i cho th\u1ea5y 80% ng\u01b0\u1eddi d\u00f9ng th\u00edch con \u0111\u01b0\u1eddng n\u00e0y. T\u00f4i s\u1eb5n s\u00e0ng thay \u0111\u1ed5i, nh\u01b0ng t\u00f4i mu\u1ed1n hi\u1ec3u l\u00fd do \u0111\u1ec3 ch\u00fang ta kh\u00f4ng \u0111\u00e1nh m\u1ea5t th\u00f4ng tin \u0111\u00f3.\u201d<\/p>\n

        Khi ph\u1ea3n h\u1ed3i qu\u00e1 t\u1ea3i<\/h3>\n

        B\u1ea1n:<\/strong> \u201cT\u00f4i \u0111\u00e1nh gi\u00e1 cao t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec3m n\u00e0y. C\u00f3 qu\u00e1 nhi\u1ec1u \u0111i\u1ec1u c\u1ea7n x\u1eed l\u00fd \u1edf \u0111\u00e2y. H\u00e3y \u0111\u1ec3 t\u00f4i \u01b0u ti\u00ean c\u00e1c v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng v\u00e0 ph\u1ea3n h\u1ed3i l\u1ea1i b\u1ea1n v\u1edbi m\u1ed9t k\u1ebf ho\u1ea1ch.\u201d<\/p>\n

        Khi ph\u1ea3n h\u1ed3i mang t\u00ednh c\u00e1 nh\u00e2n<\/h3>\n

        B\u1ea1n:<\/strong> \u201cT\u00f4i mu\u1ed1n t\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 thi\u1ebft k\u1ebf \u1edf \u0111\u00e2y. H\u00e3y c\u00f9ng th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1ch thay \u0111\u1ed5i n\u00e0y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00e0nh tr\u00ecnh ng\u01b0\u1eddi d\u00f9ng.\u201d<\/p>\n

        Quy tr\u00ecnh sau khi \u0111\u00e1nh gi\u00e1 \ud83d\udd04<\/h2>\n

        Sau khi cu\u1ed9c h\u1ecdp k\u1ebft th\u00fac, c\u00f4ng vi\u1ec7c th\u1ef1c s\u1ef1 m\u1edbi b\u1eaft \u0111\u1ea7u. C\u00e1ch b\u1ea1n x\u1eed l\u00fd ph\u1ea3n h\u1ed3i s\u1ebd quy\u1ebft \u0111\u1ecbnh tr\u1ea1ng th\u00e1i tinh th\u1ea7n c\u1ee7a b\u1ea1n trong t\u01b0\u01a1ng lai.<\/p>\n

        1. Quy t\u1eafc 24 gi\u1edd<\/h3>\n

        \u0110\u1eebng th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i ngay l\u1eadp t\u1ee9c cho thi\u1ebft k\u1ebf d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i. H\u00e3y d\u00e0nh cho b\u1ea3n th\u00e2n th\u1eddi gian b\u00ecnh t\u0129nh l\u1ea1i. C\u1ea3m x\u00fac s\u1ebd \u1ed5n \u0111\u1ecbnh sau m\u1ed9t \u0111\u00eam ng\u1ee7. Th\u01b0\u1eddng th\u00ec m\u1ed9t \u0111\u1ec1 xu\u1ea5t t\u1eebng tr\u00f4ng c\u1ea5p b\u00e1ch ho\u1eb7c g\u00e2y t\u1ed5n th\u01b0\u01a1ng s\u1ebd m\u1ea5t \u0111i s\u1ee9c n\u00f3ng.<\/p>\n

        2. T\u1ed5ng h\u1ee3p, \u0111\u1eebng ch\u1ec9 li\u1ec7t k\u00ea<\/h3>\n

        \u0110\u1eebng ch\u1ec9 t\u1ea1o danh s\u00e1ch ki\u1ec3m tra c\u00e1c thay \u0111\u1ed5i. H\u00e3y t\u00ecm ki\u1ebfm c\u00e1c m\u1eabu h\u00ecnh. N\u1ebfu ba ng\u01b0\u1eddi nh\u1eafc \u0111\u1ebfn c\u00f9ng m\u1ed9t v\u1ea5n \u0111\u1ec1, \u0111\u00f3 l\u00e0 d\u1ea5u hi\u1ec7u. N\u1ebfu ch\u1ec9 m\u1ed9t ng\u01b0\u1eddi nh\u1eafc \u0111\u1ebfn v\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00e1c b\u1ecf qua, \u0111\u00f3 l\u00e0 ngo\u1ea1i l\u1ec7.<\/p>\n

        3. Truy\u1ec1n \u0111\u1ea1t quy\u1ebft \u0111\u1ecbnh<\/h3>\n

        Sau khi b\u1ea1n \u0111\u00e3 s\u1eeda \u0111\u1ed5i thi\u1ebft k\u1ebf, h\u00e3y gi\u1ea3i th\u00edch b\u1ea1n \u0111\u00e3 thay \u0111\u1ed5i g\u00ec v\u00e0 t\u1ea1i sao. \u0110i\u1ec1u n\u00e0y gi\u00fap kh\u00e9p l\u1ea1i v\u00f2ng tr\u00f2n. N\u00f3 cho th\u1ea5y b\u1ea1n \u0111\u00e3 l\u1eafng nghe, nh\u01b0ng \u0111\u1ed3ng th\u1eddi c\u0169ng kh\u1eb3ng \u0111\u1ecbnh ph\u00e1n \u0111o\u00e1n chuy\u00ean m\u00f4n c\u1ee7a b\u1ea1n. \u201cT\u00f4i gi\u1eef cho thanh \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u01a1n gi\u1ea3n v\u00ec d\u1eef li\u1ec7u cho th\u1ea5y ng\u01b0\u1eddi d\u00f9ng b\u1ecf cu\u1ed9c khi g\u1eb7p menu ph\u1ee9c t\u1ea1p.\u201d<\/p>\n

        X\u00e2y d\u1ef1ng v\u0103n h\u00f3a ph\u1ea3n h\u1ed3i \ud83c\udf31<\/h2>\n

        T\u01b0 th\u1ebf ph\u00f2ng th\u1ee7 th\u01b0\u1eddng l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a m\u1ed9t v\u0103n h\u00f3a coi thi\u1ebft k\u1ebf nh\u01b0 m\u1ed9t t\u00e1c ph\u1ea9m ngh\u1ec7 thu\u1eadt ho\u00e0n ch\u1ec9nh thay v\u00ec m\u1ed9t qu\u00e1 tr\u00ecnh h\u1ee3p t\u00e1c. B\u1ea1n c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u00f4i tr\u01b0\u1eddng xung quanh m\u00ecnh.<\/p>\n

          \n
        • \n

          L\u00e0m g\u01b0\u01a1ng b\u1eb1ng h\u00e0nh \u0111\u1ed9ng:<\/strong> Khi nh\u1eadn ph\u1ea3n h\u1ed3i v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n, h\u00e3y c\u1ea3m \u01a1n ng\u01b0\u1eddi \u0111\u00f3. H\u00e3y l\u00e0m g\u01b0\u01a1ng cho h\u00e0nh vi m\u00e0 b\u1ea1n mong mu\u1ed1n th\u1ea5y.<\/p>\n<\/li>\n

        • \n

          L\u00e0m cho vi\u1ec7c l\u1eb7p l\u1ea1i tr\u1edf n\u00ean b\u00ecnh th\u01b0\u1eddng:<\/strong> Chia s\u1ebb nh\u1eefng b\u1ea3n ph\u00e1c th\u1ea3o s\u1edbm v\u00e0 c\u00f4ng vi\u1ec7c ch\u01b0a ho\u00e0n thi\u1ec7n. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y c\u00f4ng vi\u1ec7c kh\u00f4ng qu\u00fd gi\u00e1 \u0111\u1ebfn m\u1ee9c ph\u1ea3i gi\u1eef k\u00edn, v\u00e0 khuy\u1ebfn kh\u00edch h\u1ee3p t\u00e1c t\u1eeb s\u1edbm.<\/p>\n<\/li>\n

        • \n

          T\u00e1ch bi\u1ec7t con ng\u01b0\u1eddi kh\u1ecfi v\u1ea5n \u0111\u1ec1:<\/strong> Khi m\u1ed9t thi\u1ebft k\u1ebf th\u1ea5t b\u1ea1i, h\u00e3y t\u1eadp trung v\u00e0o quy tr\u00ecnh d\u1eabn \u0111\u1ebfn \u0111i\u1ec1u \u0111\u00f3, ch\u1ee9 kh\u00f4ng ph\u1ea3i ng\u01b0\u1eddi \u0111\u00e3 v\u1ebd ra n\u00f3.<\/p>\n<\/li>\n<\/ul>\n

          Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn c\u1ea7n tr\u00e1nh \u26a0\ufe0f<\/h2>\n

          Ngay c\u1ea3 v\u1edbi nh\u1eefng \u00fd \u0111\u1ecbnh t\u1ed1t nh\u1ea5t, v\u1eabn t\u1ed3n t\u1ea1i nh\u1eefng c\u00e1i b\u1eaby d\u1eabn tr\u1edf l\u1ea1i t\u01b0 th\u1ebf ph\u00f2ng th\u1ee7. H\u00e3y c\u1ea3nh gi\u00e1c v\u1edbi nh\u1eefng h\u00e0nh vi ph\u1ed5 bi\u1ebfn n\u00e0y.<\/p>\n

            \n
          • \n

            Gi\u1ea3i th\u00edch qu\u00e1 nhi\u1ec1u:<\/strong> N\u1ebfu b\u1ea1n d\u00e0nh nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 gi\u1ea3i th\u00edch quy tr\u00ecnh c\u1ee7a m\u00ecnh h\u01a1n l\u00e0 l\u1eafng nghe ph\u1ea3n h\u1ed3i, b\u1ea1n \u0111ang th\u1ec3 hi\u1ec7n s\u1ef1 thi\u1ebfu t\u1ef1 tin.<\/p>\n<\/li>\n

          • \n

            Tr\u00e1nh n\u00e9:<\/strong> \u201c\u0110i\u1ec1u \u0111\u00f3 s\u1ebd kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng do gi\u1edbi h\u1ea1n c\u1ee7a tr\u00ecnh duy\u1ec7t\u201d l\u00e0 m\u1ed9t c\u00e1ch l\u00e0m ng\u1eaft qu\u00e3ng cu\u1ed9c tr\u00f2 chuy\u1ec7n. H\u00e3y th\u1eed n\u00f3i: \u201c\u0110\u00f3 l\u00e0 m\u1ed9t \u00fd t\u01b0\u1edfng tuy\u1ec7t v\u1eddi, \u0111\u00e2y l\u00e0 c\u00e1ch ch\u00fang ta c\u00f3 th\u1ec3 ki\u1ec3m tra t\u00ednh kh\u1ea3 thi c\u1ee7a n\u00f3.\u201d<\/p>\n<\/li>\n

          • \n

            T\u00ecm ki\u1ebfm s\u1ef1 x\u00e1c nh\u1eadn:<\/strong> Vi\u1ec7c xin ph\u1ea3n h\u1ed3i \u0111\u1ec3 x\u00e1c nh\u1eadn thi\u00ean ki\u1ebfn c\u1ee7a ch\u00ednh m\u00ecnh kh\u00f4ng ph\u1ea3i l\u00e0 ph\u1ea3n h\u1ed3i. \u0110\u00f3 l\u00e0 \u0111ang t\u00ecm ki\u1ebfm s\u1ef1 ch\u1ea5p thu\u1eadn. H\u00e3y s\u1eb5n s\u00e0ng sai.<\/p>\n<\/li>\n

          • \n

            B\u1ecf qua c\u00e1c t\u00edn hi\u1ec7u phi ng\u00f4n ng\u1eef:<\/strong> N\u1ebfu ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 tr\u00f4ng b\u1ed1i r\u1ed1i ho\u1eb7c th\u1ea5t v\u1ecdng, h\u00e3y d\u1eebng l\u1ea1i. H\u1ecfi xem h\u1ecd \u0111\u00e3 hi\u1ec3u lu\u1ed3ng c\u00f4ng vi\u1ec7c ch\u01b0a tr\u01b0\u1edbc khi chuy\u1ec3n sang m\u00e0n h\u00ecnh ti\u1ebfp theo.<\/p>\n<\/li>\n<\/ul>\n

            T\u00e1c \u0111\u1ed9ng l\u00e2u d\u00e0i c\u1ee7a s\u1ef1 ki\u00ean c\u01b0\u1eddng \ud83d\ude80<\/h2>\n

            Th\u00e0nh th\u1ea1o ngh\u1ec7 thu\u1eadt ti\u1ebfp nh\u1eadn ph\u1ea3n h\u1ed3i l\u00e0 y\u1ebfu t\u1ed1 nh\u00e2n \u0111\u00f4i s\u1ef1 nghi\u1ec7p. Nh\u1eefng nh\u00e0 thi\u1ebft k\u1ebf c\u00f3 th\u1ec3 x\u1eed l\u00fd ph\u00ea b\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 s\u1ebd tr\u1edf th\u00e0nh c\u1ed1 v\u1ea5n \u0111\u00e1ng tin c\u1eady thay v\u00ec ng\u01b0\u1eddi ch\u1ec9 nh\u1eadn l\u1ec7nh. H\u1ecd x\u00e2y d\u1ef1ng c\u00e1c m\u1ed1i quan h\u1ec7 d\u1ef1a tr\u00ean ni\u1ec1m tin v\u00e0 m\u1ee5c ti\u00eau chung.<\/p>\n

            Khi b\u1ea1n ng\u1eebng c\u1ea3m th\u1ea5y ph\u00f2ng th\u1ee7, b\u1ea1n s\u1ebd gi\u1ea3i ph\u00f3ng n\u0103ng l\u01b0\u1ee3ng tinh th\u1ea7n. B\u1ea1n s\u1ebd d\u00e0nh \u00edt th\u1eddi gian h\u01a1n \u0111\u1ec3 bi\u1ec7n minh cho l\u1ef1a ch\u1ecdn c\u1ee7a m\u00ecnh v\u00e0 nhi\u1ec1u th\u1eddi gian h\u01a1n \u0111\u1ec3 tinh ch\u1ec9nh gi\u1ea3i ph\u00e1p. B\u1ea1n s\u1ebd tr\u1edf n\u00ean nhanh h\u01a1n, linh ho\u1ea1t h\u01a1n v\u00e0 c\u00f3 gi\u00e1 tr\u1ecb h\u01a1n \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c c\u1ee7a m\u00ecnh.<\/p>\n

            H\u00e3y nh\u1edb r\u1eb1ng m\u1ed7i ph\u1ea3n h\u1ed3i \u0111\u1ec1u l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m. \u0110\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 ph\u00e1n quy\u1ebft v\u1ec1 n\u0103ng l\u1ef1c c\u1ee7a b\u1ea1n. \u0110\u00f3 l\u00e0 d\u1eef li\u1ec7u. H\u00e3y \u0111\u1ed1i x\u1eed v\u1edbi n\u00f3 nh\u01b0 v\u1eady. V\u1edbi th\u1ef1c h\u00e0nh, b\u1ea1n s\u1ebd nh\u1eadn ra r\u1eb1ng ph\u00f2ng \u0111\u00e1nh gi\u00e1 thi\u1ebft k\u1ebf tr\u1edf th\u00e0nh n\u01a1i h\u1ee3p t\u00e1c thay v\u00ec m\u1ed9t chi\u1ebfn tr\u01b0\u1eddng.<\/p>\n

            T\u00f3m t\u1eaft c\u00e1c nguy\u00ean t\u1eafc ch\u00ednh \ud83d\udcdd<\/h2>\n
              \n
            • \n

              T\u00e1ch bi\u1ec7t b\u1ea3n th\u00e2n kh\u1ecfi s\u1ea3n ph\u1ea9m:<\/strong> C\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 ch\u00ednh b\u1ea1n.<\/p>\n<\/li>\n

            • \n

              \u0110\u1eb7t c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3:<\/strong>H\u01b0\u1edbng d\u1eabn ph\u1ea3n h\u1ed3i \u0111\u1ebfn n\u01a1i b\u1ea1n c\u1ea7n n\u00f3.<\/p>\n<\/li>\n

            • \n

              L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng:<\/strong>D\u1eebng l\u1ea1i, ghi ch\u00fa l\u1ea1i v\u00e0 \u0111\u1eb7t c\u00e2u h\u1ecfi l\u00e0m r\u00f5.<\/p>\n<\/li>\n

            • \n

              Ph\u00e2n lo\u1ea1i ph\u1ea3n h\u1ed3i:<\/strong> Ph\u00e2n bi\u1ec7t gi\u1eefa l\u1ed7i, chi\u1ebfn l\u01b0\u1ee3c v\u00e0 s\u1edf th\u00edch.<\/p>\n<\/li>\n

            • \n

              Theo d\u00f5i ti\u1ebfp:<\/strong>K\u1ebft th\u00fac v\u00f2ng ph\u1ea3n h\u1ed3i b\u1eb1ng c\u00e1ch truy\u1ec1n \u0111\u1ea1t quy\u1ebft \u0111\u1ecbnh c\u1ee7a b\u1ea1n.<\/p>\n<\/li>\n<\/ul>\n

              B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng nh\u1eefng th\u1ef1c h\u00e0nh n\u00e0y, b\u1ea1n bi\u1ebfn v\u00f2ng ph\u1ea3n h\u1ed3i t\u1eeb m\u1ed9t ngu\u1ed3n lo l\u1eafng th\u00e0nh m\u1ed9t \u0111\u1ed9ng c\u01a1 m\u1ea1nh m\u1ebd cho s\u1ef1 ph\u00e1t tri\u1ec3n. B\u1ea1n x\u00e2y d\u1ef1ng s\u1ef1 nghi\u1ec7p \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a b\u1edfi s\u1ef1 ki\u00ean c\u01b0\u1eddng, s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.<\/p>\n","protected":false},"excerpt":{"rendered":"

              Thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh mang t\u00ednh c\u00e1 nh\u00e2n s\u00e2u s\u1eafc. Khi b\u1ea1n tr\u00ecnh b\u00e0y m\u1ed9t giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng, m\u1ed9t b\u1ea3n ph\u00e1c th\u1ea3o ho\u1eb7c m\u1ed9t lu\u1ed3ng t\u01b0\u01a1ng t\u00e1c…<\/p>\n","protected":false},"author":1,"featured_media":207,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"H\u01b0\u1edbng d\u1eabn ph\u1ea3n h\u1ed3i thi\u1ebft k\u1ebf: V\u01b0\u1ee3t qua s\u1ef1 ph\u00f2ng th\u1ee7 trong UX","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1ch y\u00eau c\u1ea7u ph\u1ea3n h\u1ed3i thi\u1ebft k\u1ebf m\u00e0 kh\u00f4ng c\u1ea3m th\u1ea5y ph\u00f2ng th\u1ee7. Th\u00e0nh th\u1ea1o t\u00e2m l\u00fd ph\u00ea b\u00ecnh, qu\u1ea3n l\u00fd b\u00ean li\u00ean quan v\u00e0 quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u1eb7p l\u1ea1i.","inline_featured_image":false,"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[10],"tags":[6,9],"class_list":["post-206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ux-design","tag-academic","tag-ux-design"],"yoast_head":"\nH\u01b0\u1edbng d\u1eabn ph\u1ea3n h\u1ed3i thi\u1ebft k\u1ebf: V\u01b0\u1ee3t qua s\u1ef1 ph\u00f2ng th\u1ee7 trong UX<\/title>\n<meta name=\"description\" content=\"H\u1ecdc c\u00e1ch y\u00eau c\u1ea7u ph\u1ea3n h\u1ed3i thi\u1ebft k\u1ebf m\u00e0 kh\u00f4ng c\u1ea3m th\u1ea5y ph\u00f2ng th\u1ee7. Th\u00e0nh th\u1ea1o t\u00e2m l\u00fd ph\u00ea b\u00ecnh, qu\u1ea3n l\u00fd b\u00ean li\u00ean quan v\u00e0 quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u1eb7p l\u1ea1i.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hi-posts.com\/vn\/asking-for-design-feedback-without-feeling-defensive\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u01b0\u1edbng d\u1eabn ph\u1ea3n h\u1ed3i thi\u1ebft k\u1ebf: V\u01b0\u1ee3t qua s\u1ef1 ph\u00f2ng th\u1ee7 trong UX\" \/>\n<meta property=\"og:description\" content=\"H\u1ecdc c\u00e1ch y\u00eau c\u1ea7u ph\u1ea3n h\u1ed3i thi\u1ebft k\u1ebf m\u00e0 kh\u00f4ng c\u1ea3m th\u1ea5y ph\u00f2ng th\u1ee7. 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