{"version":"1.0","provider_name":"Hi Posts Ti\u1ebfng Vi\u1ec7t\u2013 Artificial Intelligence News, Guides &amp; Knowledge","provider_url":"https:\/\/www.hi-posts.com\/vn","author_name":"vpadmin","author_url":"https:\/\/www.hi-posts.com\/vn\/author\/vpadmin\/","title":"C\u00e1c tr\u01b0\u1eddng h\u1ee3p v\u00e0 v\u00ed d\u1ee5 th\u1ef1c t\u1ebf v\u1ec1 b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng (2024)","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"nG8T8I97al\"><a href=\"https:\/\/www.hi-posts.com\/vn\/real-world-cases-successful-customer-journey-mapping\/\">C\u00e1c Tr\u01b0\u1eddng H\u1ee3p Th\u1ef1c T\u1ebf V\u1ec1 B\u1ea3n \u0110\u1ed3 H\u00e0nh Tr\u00ecnh Kh\u00e1ch H\u00e0ng Th\u00e0nh C\u00f4ng<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.hi-posts.com\/vn\/real-world-cases-successful-customer-journey-mapping\/embed\/#?secret=nG8T8I97al\" width=\"600\" height=\"338\" title=\"&#8220;C\u00e1c Tr\u01b0\u1eddng H\u1ee3p Th\u1ef1c T\u1ebf V\u1ec1 B\u1ea3n \u0110\u1ed3 H\u00e0nh Tr\u00ecnh Kh\u00e1ch H\u00e0ng Th\u00e0nh C\u00f4ng&#8221; &#8212; Hi Posts Ti\u1ebfng Vi\u1ec7t\u2013 Artificial Intelligence News, Guides &amp; Knowledge\" data-secret=\"nG8T8I97al\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.hi-posts.com\/vn\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.hi-posts.com\/vn\/wp-content\/uploads\/sites\/24\/2026\/04\/kawaii-customer-journey-mapping-infographic-real-world-cases.jpg","thumbnail_width":1664,"thumbnail_height":928,"description":"Kh\u00e1m ph\u00e1 c\u00e1c v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 v\u1ec1 b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e0nh c\u00f4ng. H\u1ecdc c\u00e1ch c\u00e1c th\u01b0\u01a1ng hi\u1ec7u h\u00e0ng \u0111\u1ea7u t\u1ed1i \u01b0u \u0111i\u1ec3m ti\u1ebfp x\u00fac, gi\u1ea3m t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf v\u00e0 t\u0103ng c\u01b0\u1eddng l\u00f2ng trung th\u00e0nh th\u00f4ng qua thi\u1ebft k\u1ebf d\u1ef1a tr\u00ean d\u1eef li\u1ec7u."}