{"version":"1.0","provider_name":"Hi Posts Fran\u00e7ais\u2013 Artificial Intelligence News, Guides &amp; Knowledge","provider_url":"https:\/\/www.hi-posts.com\/fr","author_name":"vpadmin","author_url":"https:\/\/www.hi-posts.com\/fr\/author\/vpadmin\/","title":"Les bonnes pratiques et les pi\u00e8ges \u00e0 \u00e9viter pour cr\u00e9er une carte du parcours du client \ud83d\uddfa\ufe0f","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"7gJymnFfUy\"><a href=\"https:\/\/www.hi-posts.com\/fr\/dos-and-donts-creating-customer-journey-map\/\">Les bonnes pratiques et les erreurs \u00e0 \u00e9viter pour cr\u00e9er une carte du parcours client<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.hi-posts.com\/fr\/dos-and-donts-creating-customer-journey-map\/embed\/#?secret=7gJymnFfUy\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Les bonnes pratiques et les erreurs \u00e0 \u00e9viter pour cr\u00e9er une carte du parcours client\u00a0\u00bb &#8212; Hi Posts Fran\u00e7ais\u2013 Artificial Intelligence News, Guides &amp; Knowledge\" data-secret=\"7gJymnFfUy\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.hi-posts.com\/fr\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.hi-posts.com\/fr\/wp-content\/uploads\/sites\/17\/2026\/04\/customer-journey-map-dos-donts-infographic-cartoon.jpg","thumbnail_width":1664,"thumbnail_height":928,"description":"Apprenez les bonnes pratiques essentielles pour la cartographie du parcours du client. \u00c9vitez les pi\u00e8ges courants et cr\u00e9ez des cartes pr\u00e9cises qui g\u00e9n\u00e8rent une valeur r\u00e9elle pour l'entreprise et am\u00e9liorent l'exp\u00e9rience client."}